PRIVACY POLICY

TRAINRITE FITNESS LIMITED

Effective date: [1 Feb 2026]
Last updated: [16 Feb 2026]

1. Who We Are

TRAINRITE FITNESS LIMITED
Company number: 13337133
Registered office: 14 Market Place, London, England, NW11 6JJ

We are a UK-based fitness and personal training company providing 1:1 training, group training, and online coaching services.

For the purposes of UK data protection law, we are the data controller of your personal data.

If you have any questions about this policy, please contact:
Email: contact@trainritefitness.co.uk

2. What Information We Collect

We may collect and process the following types of personal data:

Information you provide directly:

  • Name

  • Email address

  • Phone number

  • Information submitted via contact forms

  • Information submitted when signing up to our newsletter

  • Health and fitness information (e.g. medical history, injuries, pregnancy status, fitness goals)

  • Testimonials (where consent has been given)

Information collected automatically:

  • Basic website analytics data via Squarespace (e.g. pages visited, device type, approximate location)

We do not currently process payments via the website.

3. Special Category Data (Health Information)

As a fitness provider, we may collect health-related information to ensure your safety during training.

This data is classified as special category data under UK GDPR. We process this information:

  • With your explicit consent, and

  • For the purpose of ensuring safe and appropriate training

Health information is handled securely and only accessed by authorised personnel.

4. How We Use Your Information

We use your personal data to:

  • Respond to enquiries

  • Deliver personal training and coaching services

  • Assess health and suitability for training

  • Send newsletters (if you have opted in)

  • Improve our website and services

  • Maintain business and client records

We do not sell your personal data.

5. Lawful Basis for Processing

Under UK GDPR, our lawful bases for processing are:

  • Consent – for newsletters and health information

  • Contract – where processing is necessary to deliver training services

  • Legitimate interests – for basic business administration and website analytics

  • Legal obligation – where required by law

6. How We Store and Protect Your Data

Personal and health information may be stored:

  • Within secure digital systems

  • On secure cloud storage platforms

  • Within separate booking or coaching systems (where applicable)

We take reasonable technical and organisational measures to protect your data from loss, misuse, or unauthorised access.

7. Data Retention

We retain personal data only as long as necessary for:

  • The delivery of services

  • Insurance purposes

  • Legal and regulatory obligations

Health and training records may be retained in line with insurance and professional requirements.

8. Third-Party Services

We use the following platforms:

  • Squarespace (website hosting & analytics)

  • External booking systems (current system, with possible future use of Acuity Scheduling)

  • Potential future payment processors (e.g. Stripe)

Where third-party services are used, they process data in accordance with their own privacy policies.

9. Marketing Communications

If you subscribe to our newsletter, we will send occasional updates or fitness-related information.

You may unsubscribe at any time by clicking the unsubscribe link in any email or contacting us directly.

10. Cookies

Our website uses basic analytics cookies through Squarespace to help us understand visitor behaviour.

You can control cookies through your browser settings.

11. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Request correction

  • Request erasure

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, contact [Insert email].

If you are not satisfied, you may lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.